Terms of Service

Last updated: April 14, 2026

These Terms of Service ("Terms") govern your use of the services provided by Syntria Labs ("we," "us," or "our"), including our website at syntrialabs.com and our AI phone receptionist services. By using our services, you agree to these Terms.

1. Services

Syntria Labs provides custom AI-powered phone receptionist services for businesses. Our service includes building a custom AI voice agent trained on your business information, provisioning a phone number, and providing ongoing call answering, appointment booking, and lead capture capabilities.

2. Pricing & Payment

Our current pricing is $500 for initial setup and $400 per month for ongoing service. Prices are subject to change with 30 days notice to existing clients. Payments are processed securely through Stripe. The setup fee is due at the time of enrollment. Monthly fees are billed on a recurring basis starting from the date your AI receptionist goes live.

3. No Contracts

There are no long-term contracts or commitments. You may cancel your subscription at any time. Upon cancellation, your service will remain active through the end of your current billing period. Setup fees are non-refundable once your AI receptionist has been built and delivered.

4. Your Responsibilities

You agree to:

5. Service Availability

We strive to maintain 24/7 availability for your AI receptionist but do not guarantee uninterrupted service. Occasional downtime may occur for maintenance or due to third-party service providers. We are not liable for missed calls during service interruptions.

6. Call Data & Recordings

Calls handled by your AI receptionist may be recorded and transcribed. You are responsible for ensuring compliance with any applicable call recording disclosure laws in your jurisdiction. We recommend informing callers that calls may be recorded, which your AI receptionist can be configured to do.

7. Intellectual Property

The AI technology, voice models, and platform infrastructure remain the property of Syntria Labs and our technology partners. Your business information and data remain your property. You grant us a license to use your business information solely for the purpose of providing our services to you.

8. Limitation of Liability

Syntria Labs is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the fees you have paid us in the 3 months preceding the event giving rise to the claim. The AI receptionist is an automated system and may occasionally provide inaccurate responses — we are not liable for any business decisions made based on AI interactions.

9. Indemnification

You agree to indemnify and hold Syntria Labs harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Modifications

We reserve the right to modify these Terms at any time. We will notify active clients of material changes via email at least 30 days in advance. Continued use of our services after changes take effect constitutes acceptance of the modified Terms.

11. Termination

We may suspend or terminate your service if you violate these Terms, fail to make payment, or use the service in a manner that could harm our business or other clients. You may terminate at any time by canceling your subscription.

12. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Los Angeles County, California.

13. Contact

For questions about these Terms, contact us at support@syntrialabs.com.